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How To Enable/Delete Cookies
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If an error has occurred in the checkout phase of your ordering process, there could be a few contributing factors. One could be that during the ordering phase your session may have "timed out". From the moment that you enter the shopping cart, a total of 30 minutes is allotted to complete the order. Another, possibility, may relate to your "Cookies" settings.
If you are using Internet Explorer in order to enable your "Cookies," click on the tools tab at the top of any open window (not your mailbox). Within this area, please click on the Internet Options tab. Within this new menu, select the Privacy entry at the top. Clicking upon this selection will offer you the opportunity to customize your cookie options. Click on the advanced button, then check the override cookie handling box. All that you need to do at this point is check the accept boxes in both the first party cookie and third party cookie columns. In addition, check the always allow session cookies box at the bottom. Once this has been completed, click Okay and exit the windows.
To delete your "Cookies", click on the tools tab at the top of any open window (not your mailbox). Within this area, click on the Internet Options tab. Here you will find a button that reads Delete Cookies. Click on this button. Please note that it may take a minute or more for this activity to be completed.
If you are using Netscape please click on the Edit Menu and select Preferences. Click Advanced, check the box next to "Accept All Cookies", then, click Okay. After this has been accomplished, please go back to our home page and place your order once again. This action should resolve the issue. If, however, you are still experiencing any problems, please Contact Us at anytime.
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